Sole Source Technology Limited Warranty

Sole Source Technology™ provides a non-transferable warranty to the purchaser of Sole Source Technology hardware product purchased from an authorized Sole Source Technology distributor or reseller. Sole Source Technology warrants that this product will be free from material defects in manufacture, will conform to Sole Source Technology’s published product specifications and be fit for normal use during the Warranty Period specified on the warranty page commencing on the date of purchase provided that the product is legally placed on the market. The warranty period will vary by specific product, as identified in user documentation, on the product package, or as listed in the following listing of Sole Source Technology Warranty Periods. In the event any of these warranty periods differ, the longest specified warranty period will apply.

Sole Source Technology will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Sole Source Technology may at its option repair this product or provide you with an equivalent product; and if unable to repair or replace the product, will refund the purchase price. Sole Source Technology will also require that the defective warranted product be received before a replacement product or RMA is issued.

Sole Source Technology will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device and use not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes Sole Source Technology’s entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. Sole Source Technology products must not be used in applications where failure could threaten injury or life, such as life support systems.

  • Memory – Limited Lifetime Warranty
  • Optical Transceivers – Limited Lifetime Warranty
  • SSD Storage – Limited Five Year Warranty
  • Hard Disk Storage – Limited Two Year Warranty
  • Accessories and Peripherals – Limited One Year Warranty

Sole Source Technology™ does not warrant that the Product will be free from non-substantial design defects or errors. Further, this Limited Warranty does NOT cover: (1) any costs associated with the repair or replacement of the Product including labor, installation or other costs incurred by the Buyer, and in particular, any costs relating to the removal or replacement of any Product that is affixed to another device; or (2) damage to the Product due to external causes, including accident, problems with electrical power, abnormal electrical, mechanical or environmental conditions, usage not in accordance with Product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing; or (3) any Product which has been modified or operated outside of Sole Source Technology’s specifications or where the original identification markings (trademark or serial number) has been removed, altered or obliterated from the Product.

THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES FOR THE PRODUCT AND SOLE SOURCE TECHNOLOGY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, COURSE OF DEALING AND USAGE OF TRADE. Some jurisdictions do not allow the exclusion of implied warranties so this limitation may not apply to purchasers in those jurisdictions. ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to purchasers in those or jurisdictions.

SOLE SOURCE TECHNOLOGY’S RESPONSIBILITY UNDER THIS OR ANY OTHER WARRANTY, IMPLIED OR EXPRESS, IS LIMITED TO REPAIR, REPLACEMENT, REFUND, OR CREDIT, AS SET FORTH ABOVE. THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY. THIS LIMITED WARRANTY GIVES THE BUYER SPECIFIC LEGAL RIGHTS, AND THE BUYER MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR JURISDICTION.

92 Argonaut, Suite 100 

Aliso Viejo, CA 92656

(877) 951-6901

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